Privacy Policy

cig99 Privacy Statement

At cig99 ("we"), we respect and protect every user's personal data. This statement explains how we collect, use and safeguard your information. Please read it before using our services.

1. What We Collect

• Account details: name, email, phone and shipping address for order processing
• Transaction data: payment method, order details and history (card numbers are handled by secure third-party processors — we never store full card numbers)
• Automatic data: cookies and log files capture device info, IP address, browser type and visit times to improve your experience

2. How We Use It

• Process orders, send tracking updates and handle after-sales or refund requests
• Recommend products based on your browsing and purchase history
• Analyse trends to improve our catalogue and service quality

3. Sharing

We only share necessary details with logistics partners and payment processors under strict confidentiality agreements. We do not sell or rent your data to anyone.

4. Security

• SSL encryption protects all data in transit
• Physical, electronic and managerial safeguards prevent unauthorised access
• Staff receive regular privacy-protection training

5. Your Rights

You may access, correct or request deletion of your personal data at any time. You can also opt out of marketing emails. Email dd@cig99.com to exercise these rights.

6. Updates

We may revise this statement as our business or legal requirements change. The updated version takes effect upon posting. Please review it periodically.

7. Contact

Questions? Write to dd@cig99.com and we will reply promptly.