Shipping

Shipping Methods

We dispatch every order from China using international postal services such as ePacket, EMS and standard airmail parcels. All packages are formally declared before leaving the country, which keeps transit safer and more reliable.

Estimated Delivery Times

• North America (USA, Canada): about 7–14 business days
• Europe (UK, France, Germany, Norway, etc.): about 7–15 business days
• Oceania (Australia, New Zealand): about 10–18 business days
• Other regions: about 15–25 business days

These timeframes are estimates only. Actual delivery may vary depending on customs clearance, public holidays and local postal efficiency.

Order Tracking

Once your parcel ships, we will email you an international tracking number within one business day. You can follow the journey on 17track.net or through the destination country's postal website.

Packaging

Every order is packed in a crush-resistant neutral outer carton with no cigarette-related markings, protecting your privacy and reducing the risk of damage in transit.

Destinations We Serve

We have successfully delivered to the United States, Canada, the United Kingdom, France, Germany, Spain, Italy, the Netherlands, Norway, Sweden, Australia, New Zealand, the UAE and more than 50 other countries and regions. If you are unsure whether your location is reachable, please contact dd@cig99.com before ordering.